Privacy Policy

Last updated: May 22, 2025

This Privacy Policy describes how L’objeterie (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lobjeterie.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

 

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

 

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.


Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

 

 

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications about your account, arrange for shipping, and facilitate returns or exchanges.

  • Marketing and Newsletters: We may use your personal information for marketing and promotional purposes, such as sending you marketing communications by email, text message, or postal mail, and showing you advertisements for products or services.

    We may also share your email address with our email marketing provider solely to send you our newsletter and promotional updates.

  • Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

  • Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Legal bases for processing (where required under GDPR) include: performance of a contract (Art. 6(1)(b)), compliance with a legal obligation (Art. 6(1)(c)), and legitimate interests (Art. 6(1)(f)).

 

 

Cookies

We use Cookies to power and improve our Site and Services, remember your preferences, run analytics, and tailor advertising. For specific information about the Cookies used with Shopify, see: Shopify Cookie Policy.

Most browsers accept cookies by default, but you can manage this in your settings. Please note blocking cookies may impact site functionality.

 

 

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and third parties who perform services on our behalf (IT, payment, fulfillment, shipping, analytics).

  • Business and marketing partners.

  • Our affiliates.

  • As required by law, or in connection with business transactions (merger, acquisition, etc.).

We do not sell or rent your personal information. We do not share sensitive personal information without your consent.

 

 

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices.

 

 

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16 years of age.

 

 

Security and Retention of Your Information

We implement reasonable security measures but cannot guarantee absolute security.

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

 

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion.

  • Request portability.

  • Restrict or object to processing.

  • Withdraw consent where applicable.

  • Opt out of marketing communications (unsubscribe link provided in all promotional emails).

You may exercise these rights via the Contact section below.

 

 

Complaints

If you have concerns about how we handle your data, please contact us first. If you are not satisfied, you may lodge a complaint with your local data protection authority (for the EEA: list here).

 

 

International Users

We may transfer your personal information outside of Europe. When we do, we use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, unless the destination country has been deemed adequate by the EU.

 

 

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

L’OBJETERIE

📧 info@lobjeterie.com

📍 Waterkeringweg 157, Amsterdam, 1051 NZ, Netherlands

We are the data controller of your personal information under applicable law.